Issues with Anytime Upgrade and an upgrade key

Before I got my laptop, I purcahsed Windows 7 Professional and a Windows 7 Ultimate upgrade discs. I used the Ultimate upgrade on my desktop and I am trying to use the professional on my laptop (which came with home premium).

The trouble is that I now have a "non-genuine" copy of Windows 7 because anytime upgrade won't accept my upgrade key. I understand that they are slightly different upgrades, but the one I actually bought is more expensive than the anytime upgrade anyway. How do I get this to work?

-------------Problems Reply------------

Laptop had Windows 7 Home Premium. I used Anytime Upgrade to upgrade Windows Professional. Now Windows activation wants me to activate Win7 professional, and will not accept the key that came with my Windows 7 Professional upgrade discs. The activation wizard says I don't have the necessary OS to use that key. The online troubleshooting guide says that such an error would occur if I am (for example) trying to use the upgrade edition to do a clean install.

I don't understand, how were you able to upgrade to Windows 7 Professional in the first place through Windows Anytime Upgrade? You must have been prompted to enter your key first. Was the Windows 7 Home Premium license from which you upgraded activated prior to upgrading to Windows 7 Professional through Windows Anytime Upgrade?

Try the following:

click Start, right click Computer

Click Properties

Scroll down to Windows Activation

Click the link to change your product key

Enter your product key and use Phone Activation to activate your license. Remember to explain to the call agent your situation.


Teching It Easy: With Windows |ActiveWin |Notebooks | Microsoft MVP

Let me simplify things.

the key which can be used with either 32 or 64 bit Windows 7 is only intended for use with 1 of the disk. You cannot use it to install both. 1 license, 1 installation, so choose wisely. If you want to install Windows 7 32 bit on another partition or another computer, you will need to purchase an additional license.

http://www.microsoft.com/windows/buy/default.aspx
http://windows.microsoft.com/en-us/windows7/Get-a-new-Windows-product-key

So, if you have either Windows 7 Professional or Ultimate installed on more than one computer, you are out of compliance.

If you did an Anytime Upgrade to Windows 7 Professional, and Professional is installed on another computer and its activated, you are out of compliance with the license agreement.

If you did an Anytime Upgrade to Windows 7 Professional from Windows 7 Home Premium, and the Home Premium license was not activated prior to upgrading, then you will need to reinstall Home Premium, make sure its activated then do the Anytime Upgrade again to Windows 7 Professional and then activate.

Another thing to note, is the Home Premium license Vista or Windows 7? You cannot use a Windows 7 Professional Anytime Upgrade to upgrade Windows Vista Home Premium, it is only intended to upgrade an existing edition of Windows 7 to a higher edition.


Teching It Easy: With Windows |ActiveWin |Notebooks | Microsoft MVP

Sorry, I may not have been clear enough. I have two upgrade discs, one for ultimate and one for professional. I understand that each can only be installed to one computer. The ultimate went on my desktop (originally XP), and the professional is on my laptop (originally 7 home).

None of the upgrades are installed on more than one computer.

The laptop had home premium, I used anytime upgrade to upgrade to professional, and now it wont accept my "full" Windows 7 Professional upgrade key because it wants an anytime upgrade key instead.

You're hard to understand. Either you use discs for an upgrade, then use the keys that came with the discs. Or you do an Anytime Upgrade (which is not possible from XP - here you need a disc -, but from 7 Home Premium), then all you need is a key (no disc) as the content for all Windows versions is already included in your 7 HP - the key unlocks the specific content, either HP > Prof or HP > Ultimate. In other words: The scenario "I used anytime upgrade to upgrade to professional" isn't possible without an accepted key (regardless if from upgrade media or from Anytime Upgrade). You won't need a key for anything after that kind of upgrade.


"I think there is a world market for maybe five computers.” (Thomas J. Watson, Sr.)

Okay, I obviously wasn't using "proper" terminology. I was associating the discs with their respective keys. However, that really shouldn't have caused too much confusion. 2 computers and 2 upgrade editions of Windows 7 usually means each computer got its own unique copy.

Here's how it goes (with proper terminology.

Desktop computer had Windows XP. I used the Windows 7 Ultimate upgrade disc to upgrade to Windows 7. This copy was activated using the Ultimate upgrade key that came with the Ultimate upgrade disc.

Laptop had Windows 7 Home Premium. I used Anytime Upgrade to upgrade Windows Professional. Now Windows activation wants me to activate Win7 professional, and will not accept the key that came with my Windows 7 Professional upgrade discs. The activation wizard says I don't have the necessary OS to use that key. The online troubleshooting guide says that such an error would occur if I am (for example) trying to use the upgrade edition to do a clean install.

Laptop had Windows 7 Home Premium. I used Anytime Upgrade to upgrade Windows Professional. Now Windows activation wants me to activate Win7 professional, and will not accept the key that came with my Windows 7 Professional upgrade discs. The activation wizard says I don't have the necessary OS to use that key. The online troubleshooting guide says that such an error would occur if I am (for example) trying to use the upgrade edition to do a clean install.

I don't understand, how were you able to upgrade to Windows 7 Professional in the first place through Windows Anytime Upgrade? You must have been prompted to enter your key first. Was the Windows 7 Home Premium license from which you upgraded activated prior to upgrading to Windows 7 Professional through Windows Anytime Upgrade?

Try the following:

click Start, right click Computer

Click Properties

Scroll down to Windows Activation

Click the link to change your product key

Enter your product key and use Phone Activation to activate your license. Remember to explain to the call agent your situation.


Teching It Easy: With Windows |ActiveWin |Notebooks | Microsoft MVP

ok, I don't have a solution for you but I just wanted to say maybe it's just me but I found you clear as can be with all your information. Maybe it's robots answering you LOL. Anyways, I have the same problem. I have two computers, a PC and a laptop, each with their own disc and product key. I upgraded both to windows 7 ultimate through anytime upgrade and my product number is not being recognized either. I went on a live chat with microsoft and still got no where. I will be back with a solution for you if I find one for myself and actually for my mom because it was her laptop.

Anyways, good luck and for any who are not impressed with my response, oh well, have a great day anyways.

Category:windows Views:0 Time:2013-02-14

Related post

Copyright (C) dskims.com, All Rights Reserved.

processed in 0.094 (s). 11 q(s)