I can't get system restore to work all the way. I keep getting error messages.

I can't get system restore to work all the way. I'm trying to fix various issues on my computer, but I really need system restore for this.

I keep getting error messages. The first error message said this:
"System Restore did not complete successfully. Your computer's system files and settings were not changed.

Details:
System Restore failed while mounting the registry from the restore point. An unspecified

error occurred during System Restore. (0x800703f1)"

A different error message was saying that Restore didn't work because it failed to extract this file:
C:\Program Files (x86)\Adobe\Adobe Premiere Elements 7.0x0407.ini

So, I booted into safe mode and I deleted every single Adobe Premiere Elements file on my pc. Then I tried to do system restore again, this time from safe mode - but restore still didn't work. I keep getting the same error message. I have tried all the other restore points, with no success.

I really do feel like I could solve all my problems, if I could get System Restore to work correctly. Can you help me do that?

Also, if this info helps - last week I installed a new internal 2TB Hard Drive onto my computer - it's the "K:" drive. A few days later I was getting ready to create a regular Restore Point, like I do every few weeks. But that's when I noticed that "System Restore" now shows two drives "C:" and "K:", and "K:" was greyed-out. So, I clicked the "Configure" button to configure the "K:" drive.

So, I wasn't sure that if the act of configuring the "K:" drive might have caused this whole - not being able to Restore issue.

Here are my computer specifications:

CPU: Intel Core i7-920 2.66 GHz 8M L3 Cache LGA1366

HDD: WD 750GB SATA-II 3.0Gb/s 16MB Cache 7200RPM HDD

HDD2: Hitachi 2TB Serial ATA Hard Drive - 7200RPM, 64MB, SATA-6G

MOTHERBOARD: EVGA X58 3X SLI LE (141-BL-E757-TR)

RAM: G.SKILL Ripjaws Series 12GB (3 x 4GB) DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9T-12GBRL

GPU: NVIDIA GeForce GTS 250 1GB 16X PCI Express

PSU: 1000 Watts Power Supply (Xion SuperNova AXP-10000R14HE)

CASE: Thermaltake Spedo Full Tower Case

CASE FAN: Maximum Enemax 120MM Case Cooling Fans
*(500-1,200 RPM White Color with White LED Twister Bearing 8-14 dBA)
**Asetek LCLC 240 Liquid Cooling system w/ 240MM Radiator and Dual Fans

OS: Microsoft Windows 7 Home Premium (64-bit Edition)

-------------Problems Reply------------

Hi,

Try performing system restore using Windows 7 DVD.

Here is the link: http://support.microsoft.com/kb/940765

Hi,

Step 1: Make sure that System Restore is turned on and the protected disk is in NTFS format.

Step 2: Restart the services for System Restore.

a. Type Services in Start Menu Search Box, hit Enter.

b. Make sure that the Volume Shadow Copy Service is running.

c. If it’s not running then double click on it.

d. If the Start up type is set to Disabled or Manually, then click the Drop down and Select to Automatic and click on start

e. Apply it then Click OK

Also see: http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions

System Restore was already turned on and the protected disk is in NTFS format.

You said I need to:
"Restart the services for System Restore."
How do I restart system restore? And, I don't want to restart system restore if that will erase all of my Restore points. I can't afford to lose my restore points right now, because I still have problems with my pc and the only solution is to activate one of my restore points from a week ago.

The Volume Shadow Copy Service was on and running, but the Startup Type was set as "Manual" - so I did what you said and I made it "Automatic".

So, what does that fix, by changing it to "automatic"? Does system restore work now, was that what was wrong with it originally? If not, is there a chance that something in my registry is the cause of my system restore problems.

Hi,

Try performing system restore using Windows 7 DVD.

Here is the link: http://support.microsoft.com/kb/940765

Okay, first I tried "Last Known Good Configuration" and it didn't fix anything. So, then I put in my Windows 7 disc, so I could try your suggestion.

So while I was still in the menu, that offers various repair options, like load from system image or do a system restore - I selected the option to do a system restore point. I picked the oldest point available, and clicked ok. But it didn't work, it gave me this error message:

"System Restore failed while copying the registry from the restore point. An unspecified error occurred during System Restore. (0x80070570)"

No matter what I try, my computer will not let me do any kind of system restore. And I've been thinking that something in my registry has been the culprit all this time, and now I know that's true (because thats what this most recent error message said, that the problem is somewhere in the registry).

I'm telling you, there is some type of deep corrupted file in the registry, that is causing all of this. I need some kind of registry expert, who fully understands the intricacies of the Windows 7 registry.

Hello AreoMonk

I had a similar problem before, where i had created a system image of the computer, and wanted to restore to factory settings, but the system image did not work at all.

I had the system image on an external 2TB harddrive. After some intence googling and binging, i found a blog post with the same error stating i had to unplug the external harddrive, then hit the next button etc, then i plugged it back in, and the system image worked!

The blog poster mention, the reason why the system image did not work, was because the harddrive layoyt was diffrent.

I know you are trying system restore, and in my case it was system image. But its kinda similar, so i have a hunch its the newly installed hardrive creating the error message.

So i would try to unplug the 2TB internal hardrive, so you only have the WD 750GB connected to your computer, and then try the system restore :)

Hello Tamsey,

I have a problem very similar to the one you had, but I don't quite understand the solution you propose. Can you be a bit more specific?

I have a 1.5 TB external usb hd and have not been able to get any Windows backup or system images to finish. It's extremely frustrating. Are you suggesting that one start the system image creation process with the destination drive unplugged? I'm confused.

Let me be more spesific how you solve the problem:

1 ) Take out the 2TB Hardrive out from your computer.So you only have the 750GB internal hardrive connected.

2 ) Boot into windows recovery enviroment by pressing F8 - Repair my Computer

3 ) Choose System Restore

4 ) Choose the System Restore point you want, and hit next.

5 ) When you have restored your computer, connect the 2TB Hardrive to your computer again with s-ata/power supply cabel.

Hopefully now, the system restore wil work :)

In my case i had a desktop with 64GB SSD, and a 1.5 GB External hardrive connected. I did a system image restore, not a system restore like you are doing. I had the system image on the external hardrive.

When my computer found the system image, i hit the next button, got the error message, and i could not reimage my computer, i thought something was wrong with the system image, maybe corrupt? Is it a hotfix out there etc.

Then i followed the blog post suggestion, I let the Windows Recovery Enviroment find the System Image on my external harddrive, and before hitting the next button, i unplugged the external hardrive. Hit "next" and no error message apperaed. Then i plugged the external hardrive to the computer again right away. Reason why i could do this, its because its a external and not an internal HDD.

I could now reimage my computer.

Reason why it failed, in some odd way system image restore did not like changes to the harddrive layout, that you do any changes there, Like you have a C:\ drive, and then you install a new K:\ drive, and then you do a system image restore/system restore it wil fail.

So only have the C:\ drive connected

Sorry for not making my self clear enough, english is not my native language, i am from Norway

Regards

Robert Diego

I had almost the same problem, except:

I have an HP Pavilion p6267c, with Windows 7 Home Premium, Kaspersky Internet Security, all up to date. I have a 2 TB Seagate Internal and a Seagate GoFlex Desk 2 TB external. My problems is that neither the System Restore or the System recover works (changing my registry settings). I had conflicts with my Logitech Keyboard/Mouse Combo and my Backing up my C: drive. I would get the same error using Either Seagate drives.

Shorty after the last Windows update problems actually started when my iPod/iPad couldn't be recognized by my computer. I decided to try a System Restore, but i got a failure error that my 2.0 .net Framework was corrupt. I tried to reinstall 2.0, but it wasn't supported by Windows 7.

That's when I did the HP System Recovery, but from the one in the D: partition. Well today I decided I would call Costco Concierge Services. The lady had no clue as to what might be the problem. Her only solution was to do another System Restore, which takes several days to complete with all the Windows 7 updates and those after you add the Microsoft Office programs I use. She then connected me with a Jim from HP support. His only solution was to do a "System Recovery", only use the one that I made to discs (3 DVD).

I may also buy a Windows 7 program just avoid that. My only question will it remove all the registry settings so I can begin new?

Best

Terry

Let me be more spesific how you solve the problem:

1 ) Take out the 2TB Hardrive out from your computer.So you only have the 750GB internal hardrive connected.

2 ) Boot into windows recovery enviroment by pressing F8 - Repair my Computer

3 ) Choose System Restore

4 ) Choose the System Restore point you want, and hit next.

5 ) When you have restored your computer, connect the 2TB Hardrive to your computer again with s-ata/power supply cabel.

Hopefully now, the system restore wil work :)

In my case i had a desktop with 64GB SSD, and a 1.5 GB External hardrive connected. I did a system image restore, not a system restore like you are doing. I had the system image on the external hardrive.

When my computer found the system image, i hit the next button, got the error message, and i could not reimage my computer, i thought something was wrong with the system image, maybe corrupt? Is it a hotfix out there etc.

Then i followed the blog post suggestion, I let the Windows Recovery Enviroment find the System Image on my external harddrive, and before hitting the next button, i unplugged the external hardrive. Hit "next" and no error message apperaed. Then i plugged the external hardrive to the computer again right away. Reason why i could do this, its because its a external and not an internal HDD.

I could now reimage my computer.

Reason why it failed, in some odd way system image restore did not like changes to the harddrive layout, that you do any changes there, Like you have a C:\ drive, and then you install a new K:\ drive, and then you do a system image restore/system restore it wil fail.

So only have the C:\ drive connected

Sorry for not making my self clear enough, english is not my native language, i am from Norway

Regards

Robert Diego

But, that's just a temporary fix. I'm not gonna be unplugging the 2TB hard drive, every single time that I want to use System Restore - that's ridiculous. Especially since that is an internal hard drive. I need someone to tell me how to fix my pc, so that extra hard drive doesn't interfere with doing system restores.

I think there is some kind of corruption in the registry. And, there has got to be someone out there who's an expert, in dealing with registries.

But don't get me wrong, I really am greatfull for everyones advice thus far. I'm sure if we put our heads together, we can find a solution.

I have been googling a bit, and i found 2 similiar forumspost that you posted on technet and tomshardware.

http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/4760f71d-8dbc-4d63-8741-efcf7b035d90

http://www.tomshardware.com/forum/23320-63-system-restore-work

If we summarize what you have done so fare if we look at the other posts:

  1. Hardware diagnostics = OK
  2. Virus/Maleware check - Clean Normal Mode & Safe Mode
  3. Scanning with Norton 360 Premier Edition, Ad-Aware, Malewarebytes, Spyboth S&D
  4. Checked for bad sectors on hardrive: CHKDSK
    Checked for Windows 7 file integrity: SFC /Scannow
    Last Known Good Configuration

So based on the troubleshooting you have already done we can say that your pc is clean for virus/maleware, the filesystem/integrity are not corrupt, no bad sectors on the harddrive, and it passed the HD diagnostic test you have done.

The things that you have not tried yet:

Method 1: Disable Norton Product Tamper Protection


"Restoration Incomplete" or "System Restore did not complete successfully..." when I run Windows System Restore with a Norton 2011 product installed

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20101101224849EN&ln=en_US

This problem can happen due to a security feature in your Norton 2011 product that prevents outside programs from making changes to the Norton product. This security feature can prevent Windows System Restore from changing Norton files, which results in the "Restoration Incomplete" message.

To fix this problem, temporarily turn off the Norton Product Tamper Protection before you run Windows System Restore.

I bet that this the soloution :D woohoo

Method 2: Startup Repair

http://windows.microsoft.com/en-US/windows7/products/features/startup-repair

It actually check for misconfiguration.

Method 3: Clean boot

http://support.microsoft.com/kb/929135

Method 4: Volume Shadow Copy set to automatic

Please follow Diana D advice, that the Volume Shadow Copy Service is on automatic, the Support Engineer has a good point, because if that service is not started, the system restore will probably fail.

Remember, if you actually disable/enable the system restore, its only then you will lose every system restore point!

Your only job here is to actually check that the service is up and running! Because if the service is set to automatic/running, then in theory system restore should work as normal.

Method 5: Unplug the 2TB Hard drive

Take out the 2TB Hardrive out from your computer.So you only have the 750GB internal hardrive connected.

Please do it, just for testing. If that actually solve the system restore, you have found the culprit. If it still fails, atleast you have tried it right! :) So you can rule it out.

Method 6: Clean install of Windows 7

This is the last resort of them all,

Do a clean reinstall of Windows 7. Remember to back everything up first :)

Also other forum posters on your technet post has mention this a solution

Method 7: Contact Microsoft Support

If you really dont want to do a clean install of windows 7, and want the problem solved by Microsoft, contact the Microsoft Support.

Category:windows Views:1 Time:2013-09-29

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