Continuously having problems with connectivity issues -- programs will not connect

I have a new Toshiba Satellite laptop with intel core duo inside. 2.1 MHz.

After installing programs that I use (music software: Ableton, Native Instruments software and some others) i was unable to get them registered b/c the computer could not connect to the internet. The icon in the bottom right will either stay in the blue circle loading mode w/o giving me the option to choose any networks. I will try to go in from Control Panel, but that will freeze while trying to load/won't load. Or the big red X will be on the network icon on the bottom right -- but still when I click on it, nothing pops up. I made sure the Wireless is on for the hardware.

I can't access Network options in the control panel. Itunes will not load to the internet. When I try to open my Norton, it just doesn't open. I've had to reboot windows twice and am losing faith in 7 performance so far. Pretty much a bad buy at this point. PLEASE HELP!!! I'm at the end of my fuse! :(

-------------Problems Reply------------

Hello Gizmonimous,

I appreciate Scott's reply, however, you can also take a look at teh following:

Since the issue has started after installing some programs (music software: Ableton, Native Instruments software and some others), let’s try performing a System Restore to the date when it was working fine and check.

To perform a system restore, refer the below link:

http://windows.microsoft.com/en-us/windows7/System-Restore-frequently-asked-questions

If, not let’s put the computer in clean boot and check.

To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

Follow the steps below:

1. Log on to the computer by using an account that has administrator rights.

2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

5. Click OK, and then click Restart.

6. Check if you still have the issue.

Refer the link below for more details:

How to troubleshoot a problem by performing a clean boot in Windows 7:

http://support.microsoft.com/kb/929135

Reset the computer to start as usual. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

a. Click Start , type msconfig.exe in the Start Search box, and then press ENTER.

b. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

c. On the General tab, click the Normal Startup option, and then click OK.

d. When you are prompted to restart the computer, click Restart.

Regards,

Savan – Microsoft Support.

Hi,

The MS says clean boot fixes many issues like yours. The steps might seem to be hard to follow. Not tough though.

http://support.microsoft.com/kb/929135

Scott


I am certainly not one of those who need to be prodded. In fact, if anything, I am the prod.
Hi,

The MS says clean boot fixes many issues like yours. The steps might seem to be hard to follow. Not tough though.

http://support.microsoft.com/kb/929135

Scott


I am certainly not one of those who need to be prodded. In fact, if anything, I am the prod.

Hello Gizmonimous,

I appreciate Scott's reply, however, you can also take a look at teh following:

Since the issue has started after installing some programs (music software: Ableton, Native Instruments software and some others), let’s try performing a System Restore to the date when it was working fine and check.

To perform a system restore, refer the below link:

http://windows.microsoft.com/en-us/windows7/System-Restore-frequently-asked-questions

If, not let’s put the computer in clean boot and check.

To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

Follow the steps below:

1. Log on to the computer by using an account that has administrator rights.

2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

5. Click OK, and then click Restart.

6. Check if you still have the issue.

Refer the link below for more details:

How to troubleshoot a problem by performing a clean boot in Windows 7:

http://support.microsoft.com/kb/929135

Reset the computer to start as usual. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

a. Click Start , type msconfig.exe in the Start Search box, and then press ENTER.

b. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

c. On the General tab, click the Normal Startup option, and then click OK.

d. When you are prompted to restart the computer, click Restart.

Regards,

Savan – Microsoft Support.

Category:windows Views:0 Time:2012-02-05

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