changed motherboard and now unable to active even by phone.

I have recently changed my motherboard, now I am unable to activate my windows, I even tried the phone option but it does not work. I have been trying to call customer services in India but they do not pick the call and simply disconnect the call. My call was hunged up at least 25 times today in India !

I purchased the Windows Home Premium for Rs 6200, and it contains two DVD (32 bit and 64 bit) and product key.

I typed in product key but it does not recognise. When I try the phone option and type the six digit codes numbered from 1 to 9, the automed voice system call disconnects saying sorry we have a techincal problem.

-------------Problems Reply------------

try it this way:

How to activate Windows 7 manually (activate by phone)

1) Click Start, and in the Search box type: slui.exe 4

2) Next press the 'ENTER' key

3) Select your 'Country' from the list.

4) Choose the 'Phone Activation' option.

5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

6) Explain your issue clearly to the support person.

If that doesn't work:

In order to analyse and diagnose activation and not genuine issues, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

Skip entering your Windows 7 product key and complete the installation.

Once you reach the desktop, click Start, right click Computer

Click Properties

Scroll down to Windows Activation

Click the link x days until activation.

Click the link that says 'Show me other ways to activate'

Enter product key

Click Next

Select Phone Activation

Click Next when Enter your key page displayed

Select your country

Click Next, call the number listed

Remember to explain to the call agent your situation.

Provide the generated installation ID when requested by the call agent

They will give you a confirmation ID in return, enter it

Click Next to complete the activation.

The requirements for upgrade media though is that you have a previously qualifying operating system such as Windows XP or Vista installed to use it. From the Windows 7 End User License Agreement.

15. UPGRADES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. Upon upgrade, this agreement takes the place of the agreement for the software you upgraded from. After you upgrade, you may no longer use the software you upgraded from.

So, if you are still denied, you will have to simply reinstall Windows XP or Vista and let it do the eligibility check.

try it this way:

How to activate Windows 7 manually (activate by phone)

1) Click Start, and in the Search box type: slui.exe 4

2) Next press the 'ENTER' key

3) Select your 'Country' from the list.

4) Choose the 'Phone Activation' option.

5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

6) Explain your issue clearly to the support person.

If that doesn't work:

In order to analyse and diagnose activation and not genuine issues, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

Skip entering your Windows 7 product key and complete the installation.

Once you reach the desktop, click Start, right click Computer

Click Properties

Scroll down to Windows Activation

Click the link x days until activation.

Click the link that says 'Show me other ways to activate'

Enter product key

Click Next

Select Phone Activation

Click Next when Enter your key page displayed

Select your country

Click Next, call the number listed

Remember to explain to the call agent your situation.

Provide the generated installation ID when requested by the call agent

They will give you a confirmation ID in return, enter it

Click Next to complete the activation.

The requirements for upgrade media though is that you have a previously qualifying operating system such as Windows XP or Vista installed to use it. From the Windows 7 End User License Agreement.

15. UPGRADES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. Upon upgrade, this agreement takes the place of the agreement for the software you upgraded from. After you upgrade, you may no longer use the software you upgraded from.

So, if you are still denied, you will have to simply reinstall Windows XP or Vista and let it do the eligibility check.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MMJGR-VGKVQ-39G6Q
Windows Product Key Hash: s4eXNkG2KBvnehXev2eRaEUNNYs=
Windows Product ID: 00426-OEM-9154324-91776
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {93291C9A-638A-4A92-8E99-4350D7D9521B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{93291C9A-638A-4A92-8E99-4350D7D9521B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-39G6Q</PKey><PID>00426-OEM-9154324-91776</PID><PIDType>3</PIDType><SID>S-1-5-21-3567613961-3507917031-2500615038</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DH61WW__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BEH6110H.86A.0042.2012.0327.2202</Version><SMBIOSVersion major="2" minor="6"/><Date>20120327000000.000000+000</Date></BIOS><HWID>1C033407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00182-543-291776-02-1033-7601.0000-2022012
Installation ID: 006780775994844630565286123140119603226020784583113882
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 39G6Q
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 1
Trusted time: 7/20/2012 9:46:09 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 7:19:2012 20:22
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqjc0FLyyghK3aAzYjQGWr7pase0by5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL DH61WW
FACP INTEL DH61WW
HPET INTEL DH61WW
MCFG INTEL DH61WW
SSDT INTEL DH61WW

Category:windows Views:0 Time:2012-12-18

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