Can't even print test page - no suggestions offered yet

Just bought new ZT computer with Win 7+SP1 with IE8 and have major problems syncing up programs and hardware; in this case my Canon Pixma 860 injet won't print; it is hard wired to the computer now (USB cable) but I get the error message in Title of post after running the "Fix It" diagnostic.

Any suggestions?

Thanks

-------------Problems Reply------------

What is the error message you receive?
Have you installed the printer drivers, yet?

Download the windows 7 drivers from here:

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx860#DriversAndSoftware

Additional resources:

Why can't I print?
http://windows.microsoft.com/en-US/windows7/Why-cant-I-print

Run the "fix it" and also other manual steps.

That did the trick! I thought the CD would have been sufficient, but these addl updates were exactly what I needed.

Thanks for the help!

Category:windows Views:0 Time:2012-03-26

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